Have the most beautiful flowers delivered by ordering from our online flower shop in London

Privacy Policy

At romanceflowers.co.uk, we are committed to protecting the privacy of our customers and their personal information. This privacy policy outlines how we collect, use, and safeguard your personal data when you use our website or purchase our products or services.

Information Collection and Use

We collect personal information from you when you place an order, register on our website, subscribe to our newsletter, or fill out a contact form. The personal information we collect may include your name, email address, mailing address, phone number, and credit card information.

We use this information for the following purposes:

1. To process your order and deliver the products or services you have purchased
2. To send you updates on your order status and delivery
3. To provide customer support and respond to your inquiries
4. To improve our website and services
5. To send you promotional offers and marketing materials (only if you have opted-in to receive them)

We do not sell, trade, or share your personal information with third parties for marketing or advertising purposes. However, we may disclose your information to trusted third-party service providers who assist us in operating our website and providing our products and services.
Data Security

We are committed to ensuring that your personal information is secure. We use industry-standard encryption technologies to protect sensitive information, such as credit card numbers, when you make a purchase on our website. We also have strict internal policies and procedures in place to ensure the security and confidentiality of your personal information.

Information Collected

We collect personal information from you when you place an order, register for an account, request a catalog, or participate in a promotion or survey. This may include your name, email address, phone number, mailing address, and payment information. We may also collect non-personal information, such as your browsing history or IP address, through the use of cookies.

Use of Information

We use your personal information to process your orders, communicate with you about your orders, and provide you with customer service. Your contact information may also be used to send you marketing materials, such as promotions and newsletters, unless you opt out of receiving these communications. Non-personal information may be used for website optimization and marketing purposes.

Cookies

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

At RomanceFlowers.co.uk, we take the privacy and security of our customers' personal information very seriously. This includes the use of cookies on our website. In this cookie policy, we will explain what cookies are, how we use them, and how you can manage them.

Cookies are small text files that are placed on your computer or mobile device when you access our website. They are used to enhance your browsing experience, remember your preferences, and analyze how our website is being used. Cookies cannot harm your computer or access any personal information stored on it.

We use different types of cookies on our website, including:

1. Essential Cookies - These cookies are necessary for the proper functioning of our website. They allow you to navigate our site and use its features, such as adding items to your shopping cart.

2. Analytical/Performance Cookies - These cookies help us to improve our website by collecting anonymous information about how it is being used. This includes the number of visitors, which pages are popular, and how long visitors stay on our site.

3. Functionality Cookies - These cookies remember your preferences and choices to provide you with a more personalized browsing experience. For example, they may remember the language you prefer or your login details for your account.
4. Targeting and Advertising Cookies

We use cookies and similar technologies to provide you with relevant advertisements and offers based on your browsing behavior and interests. These cookies collect information about your browsing activity on our website and other sites you have visited, as well as your interaction with our advertisements. This allows us to personalize the advertising content and measure the effectiveness of our marketing campaigns.

5. How to Manage Cookies

You can manage or disable cookies on your browser settings at any time. Please note that disabling cookies may affect the functionality of our website and prevent you from fully enjoying all its features.

In addition, you can opt-out of targeted advertising by visiting the opt-out pages of the Network Advertising Initiative (NAI) or the Digital Advertising Alliance (DAA). These organizations offer tools for opting out of targeted advertising from participating companies.

6. Changes to Our Cookie Policy

We may update our Cookie Policy from time to time to reflect any changes in our cookie practices. We will notify you of any significant changes by posting a notice on our website. We encourage you to review this policy periodically to stay informed about how we use cookies.